Visiting the Hospital

Family members are an important part of the health-care team and contribute to the caring and healing process of the patient. Knowing this information ahead of time will make your visit more comfortable and safe for you and our patients.

Information for your visit

Wash Your Hands
When you arrive at any of our three campuses (Civic, General and Riverside), you will see hand-wash stations set up at each of our entrances. Please stop and wash your hands before entering the hospital.

Balloons (Mylar only)
A latex allergy is an adverse reaction to products made from latex or natural rubber. We make every effort to provide a latex safe environment for patients, visitors, employees and volunteers. Only mylar balloons are allowed within the hospital.

Scent-free
Wherever possible, we have eliminated the use of products with scents or other properties that are known to cause health problems for patients, visitors, employees and volunteers. Please do not wear/use perfume, after-shave or other scented personal products in the hospital or when visiting a patient.

Violence in the Workplace
The Ottawa Hospital will not tolerate violent acts or threats directed at any employee, physician or volunteer. Security Services will be notified and take the appropriate action.